![]() ![]() Needless to say, they weren't in the least comfortable. The chairs, booths and tables are OLD and the cushions are so worn out that you could feel the frame of the chairs through them. Speaking of the boat, the one we rode on is in dire need of some upkeep. We could have stayed in the city a little longer but we were afraid of not being able to find decent seats all together on the boat. At the terminal, we were seated in lines of chairs with couple of hundred other passengers where we waited for about an hour before boarding. After that we only had 3.5 hours to explore the city and get back to the terminal for our trip back. The trip to Key West took 4 hours, not 3.5 as advertised. When we were waiting to board the boat to come home there was a large room that was air-conditioned and empty with over 100 chairs in it but they wouldn’t let anyone wait in there.The personnel inside said it was owned by the city and would not allow us to sit down to wait for the boat to board. We will take the trip again for the convenience of the boat ride and the expected time to be there and the wait is not a big deal when you’re booking transportation. They got enough tip money out of us so I thought that was inappropriate. It was kind of upsetting to see a crewmember standing at the end of the plank as we De-boarded with a big bucket that said tips on it. 4) we were tipping constantly after getting food or drink throughout the journey. There were people walking all over the boat unmasked. Everyone around us was complaining about this.3) they talk frequently about making sure you wear a mask when you get out of your seat and walk around. ![]() There’s just no reason why the boat should be kept that cold and people should freeze for 3 1/2 hours. You could buy a blanket for $25 in the gift shop and if you brought luggage on they wouldn’t allow you to go in it to get warmer clothes. 2) The temperature inside the board on our return home after a long weekend in the sun was close to 65°. It should be similar to an airplane where you get periodic updates. For example we just passed Marco Island or we have about another hour and a half to go. 1) The captain or crew should give updates throughout the ride. ![]() I was expecting it to be right here but a very smooth ride and great weather. We just returned from a weekend in Key West via the Key West express. ![]()
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